Follow these steps to set up Outlook 2010 to access your UCSD Exchange account.
Before beginning these steps, ensure that:
- Outlook 2010 is installed but not yet configured for use with Exchange.
- You have your Active Directory (AD) username and password. Your username is usually the first part of your UCSD email address (before the @ symbol). If you forgot your password, you can reset it.
- You have an Exchange account in the UCSD Campus Exchange Organization.
1. Open Mail Setup.
- Close Outlook 2010 if it's open. Double-click the Mail icon in the Control Panel to open the Mail Setup window.
- Click Email Accounts.
2. Add a new account.
- Click New. on the Email tab.
3. Manually configure server settings.
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- Select Manually configure server settings or additional server types.
- Click Next.
4. Choose email service.
- Select Microsoft Exchange.
- Click Next.
5. Enter information in the Settings window
- Enter findmailbox.ucsd.edu in the Microsoft Exchange server field.
- Enter your AD username in the User Name field.
- Click Check Name to make sure these fields are correct.
- If a warning message appears, ask your system administrator or the ACT Help Desk for your department's Exchange server name.
- If you access your email from off campus, go to steps 6-7. If not, continue.
- Click Next, then click Finish.
- Go to step 8.
6. Access Exchange from off campus.
- The first time you set up this access, you need to connect to the UCSD VPN.
- Note: After the initial setup, Outlook 2010 connects securely to your UCSD Exchange account without the VPN.
- Click More Settings.
- Click the Connection tab.
- Select Connect to Microsoft Exchange using HTTP under Outlook Anywhere.
- Click Exchange Proxy Settings.
7. Set up Exchange Proxy Settings.
- Enter mail.ucsd.edu in the Connection settings field.
- Select On fast networks, connect using HTTP first, then connect using TCP/IP.
- Select On slow networks, connect using HTTP first, then connect using TCP/IP.
- Select Basic Authentication from the pull-down menu under Proxy authentication settings.
- Click OK.
- Click Next, then click Finish.
8. Re-enter AD username if prompted.
- If the window shown below appears, enter ad, a backslash, and your username in the User name field.
- Enter your AD password in the Password field.
- Click OK.
9. View the headers of a message.
- To view the headers, select a specific message in the main Outlook window. Every email message contains header lines of technical and/or delivery information. These headers usually remain hidden unless you instruct Outlook to display them. The headers are useful when setting up spam filters or configuring more complex settings.
- Double-click the message
- Click File, Info, Properties.
10. Review the headers.
- In the Properties window, review the internet headers field at the bottom.
- Highlight the information to save it, and right-click to open the Edit menu.
- Select Copy and paste the contents of your clipboard in a new window.
- Click Close.
